Customer Success
Health score, onboarding, feedback e rischio churn Demo Mode
I playbook creano task interni per il CSM: nessun contatto automatico col cliente. Health score = stima basata su uso, onboarding, NPS e ticket.
64
Health medio
2
Account a rischio
€79
MRR a rischio
42
NPS
Nova Agency
business · MRR €1890 · NPS 9
Health score 82
Onboarding 100%
- • Uso in crescita
- • Team in espansione
GreenFit Brand
pro · MRR €79 · NPS 3
Health score 38
Onboarding 60%
- • Login in calo -40%
- • Nessun video negli ultimi 14gg
Laura Rossi
pro · MRR €39 · NPS 8
Health score 74
Onboarding 100%
- • Uso in crescita
- • Team in espansione
Studio Lumen
business · MRR €790 · NPS 6
Health score 56
Onboarding 80%
- • Uso stabile
- • 1 ticket aperto
Marco Bianchi
free · MRR €0 · NPS 5
Health score 41
Onboarding 40%
- • Login in calo -40%
- • Nessun video negli ultimi 14gg
UrbanEats Media
business · MRR €1190 · NPS 10
Health score 91
Onboarding 100%
- • Uso in crescita
- • Team in espansione
Feedback recenti · 318 risposte (P 54% / N 34% / D 12%)
10L'Autopilot ci fa risparmiare ore ogni settimana. — Nova Agency
4Difficile capire come collegare TikTok Ads. — GreenFit Brand
7Ottimo, ma vorremmo più template video. — Studio Lumen